Account Deletion Guide

Last updated: April 3, 2025

At Nibiru Rent Car, we respect your decision to delete your account. Below, we explain the step-by-step process to permanently delete your account, including details about data handling and retention periods.

Account Deletion Process

Step 1: Log in

Access your account in the Nibiru Rent Car application using your usual credentials.

Step 2: Access Account Settings

Go to the "Account" section in the application menu.

Step 3: Delete Your Account

Locate and select the "Delete Account" option in the menu.

Step 4: Confirm Deletion

Confirm that you want to permanently delete your account by selecting the "Delete" button.

Important Information

  • Account deletion is immediate and permanent
  • You won't be able to recover access once the account is deleted
  • All your personal data will be deleted according to our privacy policy
  • Make sure to resolve any pending transactions before deleting your account

Data Handling and Retention

Data Deleted Immediately:

  • Profile information (name, email, phone number)
  • Profile picture and personal documents
  • Saved preferences and settings
  • Saved payment methods
  • Active vehicle reservations (if no ongoing rental)

Anonymous Data:

Some data may be retained in an anonymized form for analytical purposes, with all personal identifiers removed. This includes:

  • Usage statistics
  • Rental patterns and preferences
  • Customer service interaction metrics

If you have any questions about the account deletion process or data retention policies, don't hesitate to contact our customer service before proceeding.